What payment options are available?
You can choose between one-time payments per booking or a monthly subscription for unlimited booking access per venue.
What are the difference between a one-time payment and a subscription?
One-time payment: Pay only when you book. Subscription: Pay a monthly fee for unlimited booking access and reduced service fees.
Can I switch from one-time payments to a subscription later?
Yes, you can upgrade or downgrade at any time from your venue settings.
How do I cancel my subscription?
You can cancel anytime from your venue. Your subscription will remain active until the end of the billing cycle.
Are there any hidden fees or commissions?
No. All pricing is transparent‚ what you see is what you pay.
Do I get an invoice or receipt for payments?
Yes, invoices and receipts are automatically generated and available in your account.
Can I trial the service before committing?
Yes, we offer a free trial so you can test the platform before subscribing. Please get in touch with us at support@just-gig.co.uk
What happens if my payment fails?
We‚ notify you immediately and give you the chance to update your payment method before suspending your access.